ReadyCash Mobile Banking Services Terms and Conditions
Please read these terms and conditions carefully.
This Mobile Banking Services Agreement as amended by Parkway Projects Limited (Parkway) from time to time ("this Agreement" or "ReadyCash Terms") sets out the rights and obligations of you, "The Customer", and us, "The Provider", in connection with your use of the ReadyCash Services. All the terms and conditions of this Agreement are legally binding, so please read them through carefully before you accept and agree to the said terms and conditions.
By clicking "I Agree" when you enroll to receive your ReadyCash Mobile Banking activation code, you accept the terms and conditions of this Agreement and consent to receive notices and disclosures electronically. Additionally, by installing the software necessary to utilize the Services (the "Software") and using the Services, you also agree to be bound by the Terms and Conditions here under. You are deemed to automatically renew this consent and acceptance each time you log in as user of ReadyCash’s Services and use ReadyCash’s Services to conduct any transaction.
1.1 The definitions in the ReadyCash Terms will continue to apply unless a word is separately defined.
1.2 In these ReadyCash Terms, the following words shall have the following meanings:
  • Agreement means the agreement formed between you and the Service Provider comprising the Terms and Conditions form signed by you.
  • The Provider means the parties responsible for developing and managing the ReadyCash Services.
  • Password and Personal Identification Number (PIN) are deemed to include passwords and Security Codes under the ReadyCash Services.
  • Eligible Accounts means individual and/or joint accounts in your sole name to which you have transaction authority.
  • Instructions mean instructions, communications, operations or transactions transmitted by your Mobile Phone under the Mobile Banking-Service.
  • ReadyCash Services means the ReadyCash mobile banking services as described in the User Guidance and as may be amended by the Provider from time to time.
  • User Guidance will cover (among other things) the times when the Service is available, how to access and operate the Service, what things you can and cannot do with the Service, and the time it usually takes to carry out particular types of transactions.
  • Mobile Banking means any service or services that we provide and that you subscribe to, enabling you to make banking or other financial transactions with ReadyCash through your Mobile Device.
  • Mobile Phone/Mobile Device means the mobile phone and/or device or such other communication device which is used to access the ReadyCash -Service.
  • Procedures are as defined in Clause 5.1.
  • Security Codes means all user, passwords, personal identification number (PIN), activation keys, digital keys, and/or digital signatures, as may be prescribed by the Provider from time to time for use with the ReadyCash service.
  • Software means the software application to be downloaded and installed by you in your Mobile Phone in order to access the ReadyCash -Service, as may be designated for use by the Provider from time to time.
1.3 In these ReadyCash Terms:
1.3.1 The words "include" and "including" shall not be construed as having any limiting effect.
1.3.2 The singular includes the plural and vice versa.
1.3.3 A gender includes the other genders.
1.3.4 The headings are used for convenience only and do not affect the interpretation of these Mobile Banking-Terms.
1.3.5 The words "in writing" include any communication sent by letter, facsimile transmission or email.
1.3.6 A reference to a document includes the document as modified from time to time and any document replacing it.
1.3.7 The word "person" includes a natural person and anybody or entity whether incorporated or not.
1.3.8 The words "You" and "Your(s)" means the Personal Customer entering into this Agreement for Mobile Banking Services with ReadyCash.
1.3.9 The words "We" or "Us" means ReadyCash.
2.1 By accepting this Agreement, you consent to receiving notices and disclosures concerning ReadyCash Services and your enrolled Accounts electronically, including by email or text message
2.2 You must enter your electronic address for such disclosures and notices when first subscribing to ReadyCash Services and you are solely responsible for immediately updating your electronic address if it changes.
2.3 All disclosures and notices by us shall be deemed given and received by you immediately upon being sent to the electronic address you have most recently updated. Many disclosures and notices may also appear in your account statement.
2.4 Unless specifically required by law, we are not obligated to provide any disclosures or notice to you by regular mail or by any other means other than electronic transmission.
2.5 If you withdraw your right to provide you with electronic communication as described in this section, we may terminate your ReadyCash Services.
3.1 By agreeing to be bound by the terms of this Agreement, you agree that the ReadyCash Services will be available upon registration and authorization of your ReadyCash Wallet Account, whether open now or in future. The ReadyCash Services cannot be used on some types of accounts (including bank accounts) and ReadyCash will advise you from time to time as to which accounts are eligible.
3.2 In order to perform value-added financial transactions on the ReadyCash Services, your account registration must be authorized by ReadyCash as approved to use on the ReadyCash Services, and comply with the registration and activation procedures prescribed by the Provider.
3.3 With respect to errors in, or questions about your transfers, please contact our Customer Service Centre on +234 01 2120566. To contact us by email please use the following email address:
4.1 The ReadyCash Services will only be available for mobile phones and data connections which meet the required specifications and configurations as may be specified by the Provider from time to time, and you agree to procure and maintain a mobile phone and data connection which meet these requirements at your own expense.
4.2 User Guidance on the operation of the ReadyCash Services will be made available to you. You must follow all relevant User Guidance whenever you access or operate the ReadyCash Services.
4.3 The Provider may inform you from time to time about service additions/updates, changes to the way you should access or operate the ReadyCash Services. You must observe all such changes when accessing or operating the ReadyCash Services.
4.4 We will use reasonable efforts to make ReadyCash Services available for your use on a continuous basis, 7 days a week, 24 hours a day. We do not guarantee functionality of Mobile Banking (or any specific Software that we provide with respect to Mobile Banking) on all Mobile Devices, on all communication networks, in all geographic regions, or at all times and we are not responsible for the availability of data services provided by your mobile service provider, such as outages or ‘out of range’ issues. ReadyCash Services may be temporarily unavailable for regular or emergency system maintenance.
4.5 You agree that when you use ReadyCash Services, you remain subject to the terms and conditions of your existing agreements with any unaffiliated service providers, including but not limited to, your mobile service provider and that this Agreement does not amend or supersede any of those agreements. You understand that those agreements may provide for fees, limitations and restrictions which might impact your use of Mobile Banking (such as data usage or text messaging charges imposed on you by your mobile service provider for uses of or interaction with Mobile Banking) and you agree to be solely responsible for all such fees, limitations and restrictions. You agree that only your mobile service provider is responsible for its products and services. Accordingly, you agree to resolve any problems with your provider directly without involving us.

The scope, features and functionality of the ReadyCash Services will differ from the other Banking Services for other electronic channels, and may be varied by the Provider from time to time. You agree and acknowledge that.
4.6.1 Certain services are available as requests on the ReadyCash Services and these may or may not become available in the future.
4.6.2 Certain services which are currently available on the ReadyCash Services may be discontinued or extended in scope.
4.6.3 We may offer additional ReadyCash Services and features in the future. Any added ReadyCash Services and features will be governed by this Agreement and by any terms and conditions provided to you at the time the new ReadyCash Services or feature is added or at the time of enrollment for the feature or service if applicable.
4.6.4 We reserve the right to refuse to make any transaction you request through ReadyCash services.
4.7 You acknowledge and agree that the Provider may, in its sole and absolute discretion, without notice and from time to time add to, vary, alter, suspend or remove any part of or all of the ReadyCash Services, or any function or feature of the ReadyCash Services, without giving any reason and without incurring any liability.
5.1 Security Codes must be provided by you (PIN) and shall be encrypted for access to the ReadyCash Services, which may be different from those issued for the other Services. The Provider may also issue separate requirements, restrictions, instructions, activation and access procedures, or any additional conditions pertaining to the access and use of the ReadyCash Services, the Software, the Security Codes for the ReadyCash Services, and the transmission of Instructions ("Procedures"). All Procedures may be varied by the Provider from time to time. You agree and undertake to be bound by and to comply with all of the Procedures as may be issued by the Provider from time to time. You should NEVER enter your ReadyCash PIN on any device other than the mobile device on which you installed ReadyCash and which is tied to your ReadyCash account.
5.2 The Provider shall not be bound by or obliged to take any action on any Instructions which do not properly comply with the Procedures and the Provider may reject such non-compliant Instructions.
5.3 You must secure the Software and the Security Codes installed in your Mobile Phone with a password. All such passwords and the Security Codes must be kept strictly confidential and must not be disclosed to anyone else.
5.4 You must not leave your Mobile Phone unattended or permit any person access to your Mobile Phone in such a manner that unauthorized people may access your Software, Security Codes or the ReadyCash Services, whether with or without your consent.
5.5 In the event that you lose or replace or part with possession or control of your Mobile Phone in which the Software and/or Security Codes are installed, or if you have reason to believe that someone has accessed your ReadyCash account(s) using the Software or Security Codes, you must immediately notify and instruct the Providers to revoke the Security Codes immediately, and make a fresh application to register for the ReadyCash Services.
5.6 Until and unless you notify the Providers in accordance with Clause 5.5, all Instructions received by the Provider and/or the Bank which are associated with your Security Code shall be deemed to have come from you, and the Provider shall be entitled to rely on such Instructions, whether they actually originated from you or not. You acknowledge that the Provider may not be able to reverse or annul any transaction executed based on Instructions received prior to your notice to the Provider.
5.7 Without prejudice to Clause 1.1, and for the avoidance of doubt, all provisions in the ReadyCash Terms relating to:
5.7.1 Security matters and safeguards, and your responsibilities for security and confidentiality;
5.7.2 Safeguarding Security Codes and Passwords, and the use of the same;
5.7.3 Checking of statements and information;
5.7.4 Your giving of instructions;
5.7.5 Your liability for unauthorized transactions; and
5.7.6 The Provider relying and acting on your instructions;
shall also apply to the ReadyCash Services and to Security Codes issued under the ReadyCash Services, subject to the necessary changes being made in construction, and as amended by this Clause 5, except where any such provision is not relevant to the ReadyCash Services.
6.1 Users of ReadyCash Services will be required to download, install and use certain software systems and programs developed by us, our licensors or other third parties subject to your agreement to the following:
6.1.1 Upon download of the software and installation into your mobile phone and completion of the prescribed registration and activation procedures, you will be granted a limited, non exclusive, non transferable right to use the software.
6.1.2 You acknowledge and agree that you have no ownership rights, title and interest to the software and the computer programs contained therein.
6.1.3 We are not responsible for any damage to your Mobile Device resulting from the activities in clause 6.1 and you will be engaging in those activities at your own risk.
6.1.4 To enable your use of the software systems and programs, we and our licensors (or other third parties who have directly or indirectly granted rights in those software systems and programs with respect to ReadyCash Services) will require you to agree to the terms and conditions of certain license rights arrangements and/or "end user" license agreements.
6.1.5 By subscribing to the portions of the ReadyCash Services relating to those software systems and programs and to downloading and installing those software systems and programs, you will be evidencing your acceptance of the terms and conditions of those arrangements and agreements.
6.1.6 We may also condition your use of some or all of those software rights and programs on your execution of, agreement to or acknowledgement of, such arrangements and agreements by your clicking "I Agree" dialogue box when you enroll for ReadyCash Services.
6.1.7 We and our service providers (which includes, without limitation, any third party provider of software used in connection with ReadyCash Services) reserve all rights not granted to you in this Agreement and under the terms of those arrangements and agreements. Nothing in this license will entitle you to receive hard copy documentation, technical support, telephone assistance, or updates to the software.
6.1.8 If you obtain a different Mobile Device, you will be required to download and install the software to that different Mobile Device under the same terms set forth in this Agreement, including the provisions of this clause 6.
6.1.9 You agree to delete all such software from your Mobile Device promptly if the license rights granted in this Agreement terminate for any or no reason whatsoever
6.1.10 We reserve the right to change, add to or terminate services with our third party software solutions partners, to substitute different software solutions for the software relating to the operation of ReadyCash Services and to enter into arrangements and agreements for the provision of software solutions for ReadyCash Services with our licensors and third parties.
6.2 Restrictions
You will not (i) modify, revise or create any derivative works of the software; (ii) decompile, reverse, engineer or otherwise attempt to derive the source code for the software; (iii) redistribute, sell, rent, lease, sublicense or otherwise transfer rights to the software; or (iv) remove or alter any proprietary notices, legends, symbols or labels in the software, including but not limited to, any trademark, service mark, logo or copyright.
6.3 Disclaimer of Warranty
The software is provided on an “As is” and “As Available” basis without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non infringement. No warranty is provided that the software will be free from defects or viruses or that operation of the software will be uninterrupted. Your use of the software and any material or services downloaded or otherwise obtained via the software is at your own discretion and risk, and you are solely responsible for any damage resulting from their use.
6.4 Limitation of Liability
To the maximum extent permitted by applicable law, in no event will we or our affiliates be liable for any damage arising out of the use or inability to use the software, including but not limited to any general, special, incidental or consequential damages, even if advised of the possibility thereof, and regardless of the legal or equitable theory (Contract, Tort or otherwise) upon which any claim is based. In any case, the Providers liability shall not exceed in the Aggregate the sum of the fees paid by you for this license.
You represent and agree to the following by downloading, installing and registering on ReadyCash, or by using the Services:
8.1 The Provider shall be entitled to impose separate fees and charges for the ReadyCash Services, which may be varied from time to time by notice to you. You agree to pay for ReadyCash Services in accordance with our fee schedule, as amended by us from time to time. You authorize us to automatically charge your account for all such fees incurred in connection with ReadyCash Services. We may add to or enhance the features of the ReadyCash solution from time to time. By using such added or enhanced features, you agree to pay for them in accordance with the fee schedule.
9.1 Notwithstanding anything herein to the contrary, the Provider may at any time, in its absolute discretion suspend or terminate your right of access to any of the ReadyCash Services without notice for any reason whatsoever and without any obligation to give any reasons:
9.1.1 The Provider will automatically terminate your right of access to the ReadyCash Services should you cease to maintain any Account with ReadyCash which can be accessed via the ReadyCash Services for subscription payment or should your access to such Account be restricted by ReadyCash or any other party for any reason.
9.1.2 You may terminate the ReadyCash Services by giving prior written notice to the Provider. The ReadyCash Services will be cancelled within seven (7) days from the date of the Provider's receipt of the notice of termination and you agree that the Provider shall not be obliged to effect any of your Instruction received on any day falling after the receipt of your notice of termination. The Provider reserves the right to terminate the ReadyCash Services for any reasons whatsoever, provided the Provider gives you fourteen (14) days prior written notice.
9.1.3 You acknowledge that termination will not affect your liability or obligations in respect of Instruction processed by the Provider on your behalf.
10.1 You agree that all Instructions transmitted by your Mobile Phone or otherwise issued by you, though in electronic form:
10.1.1 are written documents, and you agree not to dispute or challenge the validity or enforceability of any Instruction on the grounds that it is not a written document and you hereby waive any such right you may have at law.
10.1.2 are original documents and you agree not to challenge the admissibility of any Instruction on the grounds that it is made in electronic form.
10.2 You acknowledge and agree that the Provider's records and any records of your Instructions made or performed, processed or effected through the ReadyCash Services by you or any person purporting to be you, or any record of transactions relating to the ReadyCash Services and any record of any transactions maintained or by any relevant person authorized by the Provider relating to or connected with the ReadyCash Services, whether stored in electronic or printed form, shall be binding and conclusive on you for all purposes whatsoever and shall be conclusive evidence of the Instruction and transactions and liability. You hereby agree that all such records are admissible in evidence and that you shall not challenge or dispute the admissibility, reliability, accuracy or the authenticity of the contents of such records merely on the basis that such records were incorporated and/or set out in electronic form or were produced by or are the output of a computer system, and hereby waive any of your rights (if any) to so object.
11.1 No party shall be liable for any failure to perform its obligations under this Agreement if the failure results from a Force Majeure Event (defined below)
11.2 For purposes of this Agreement, a "Force Majeure Event" is an event which is beyond the reasonable control of a party and shall include acts of God, government, civil or military authority, civil or labour disturbance, strikes, criminal or terrorist activity, wars, fires, explosions, earthquake, subsidence, storms, floods, disease, epidemic, or health quarantines.
12.1 This Agreement is personal to you, and you shall not be entitled to assign, charge or otherwise deal with this Agreement in any way.
12.2 The Provider may at any time delegate or sub-contract any rights or obligations under this Agreement to any third party, and appoint third party agents or sub-contractors to provide the whole or part of the ReadyCash Services.
If any provision of this Agreement is agreed by the Provider and you to be illegal, void or unenforceable under any law that is applicable or if any court of competent jurisdiction in a final decision so determines, this Agreement shall continue in force save that such provision shall be deemed to be deleted with effect from the date of such agreement or decision or such earlier date as you and the Provider may agree.
The laws of the Federal Republic of Nigeria shall govern this Agreement and its interpretation and all transactions hereunder. The customer acknowledges that he/she has reviewed this End User Agreement, understands the terms and conditions and agrees to be bound hereby. You also agree to the exclusive jurisdiction and venue for all disputes related to this Agreement to be held in the Court of law of the Federal Republic of Nigeria.
15. By agreeing to these terms, you acknowledge that you have read and are bound by all the policies displayed as links on this website.